A Rewarding Path: Running a Senior Move Manager Business

Business Overview:

Here’s a business idea that is lucrative, rewarding, and valuable to an ever-growing segment of the population: The senior move manager business. As people reach the age of retirement and senior citizen status, their real estate needs often change—they’re ready to downsize or move into a senior citizen community—and they might need relocation services designed specifically with their needs in mind. A senior move manager facilitates the move, and might also provide a trustworthy realtor, packers and cleaners, transportation, and utilities organization (heat, water, electricity, etc.). As owner of a business like this, you will want to have good and reliable contacts for all the services you offer—companies you can trust to do the job effectively and conscientiously with a fee that won’t scare away seniors on a fixed income. You will also want to make sure you have the patience and kindness it takes to run a business like this—your customers will need support during their relocation and will likely want to be in contact with you and your company often. A successful senior move manager business will offer their customers a positive first step in the next stage of their lives. As word of your business catches on, you will find there will be no shortage of seniors who need the services your company provides.

A Day in the Life of a Senior Move Manager Business Owner:

This article brought to you by Business Ideas! If you enjoyed this article, make sure to subscribe to the Business Ideas Newsletter to get ideas sent straight to your email inbox.As stated, much of your work will involve topnotch service providers to help your business run smoothly—realtors, packers, cleaners, etc.—so your days will be spent cultivating these relationships and discussing the minor details of each of your customer’s relocations (this is how you find success in a business like this—your ability to pay attention to details). Beyond that, you will be in frequent contact with your customers who are in the process of relocating. They might have questions or concerns and it is imperative that they feel understood every step of the way. It’s up to you and your company to make that happen. Finally, like any good business owner, you will keep up with your finances and records, and ensure your advertising is working to bring in new customers.

About Your Customers:

Your customers will be those individuals or families who have reached senior citizen status and whose living needs have changed. They may be ready to downsize from their family home to a smaller, more easily managed home or even to a condominium or townhouse community geared for their age group. People transitioning through this stage of life might feel uneasy about their decisions and will want solid advice and guidance from you and your company.

What You Need to Start:

• A well-run home office
• Contacts for a variety of moving service providers
• A business license
• Business insurance
• Advertising
• A warm and caring personality with solid business sense

The Good:

• You can run this business from your home office.
• You can hire employees to work with you or you can contract the services yourself and work directly with your customers.
• The service your company provides will be invaluable to seniors in need.
• Initial investment is minimal since there’s nothing to buy, save licensing and insurance.

The Bad:

• Your customers might demand a lot of your time with questions and concerns.
• While the business can be profitable, your fees must be reasonable to attract customers on a fixed income.

Resources:

• National Association of Senior Move Managers
• Association of Relocation Professionals
• National Council on Aging
• Wikipedia on Continuing Care

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